Call Answering Service for Dental Practices

Why Choose Our Answering Service and Diary Management Services for Dental Practices?

Industry Expertise for Dental Professionals

Having operated for several years across various sectors, including we understand small businesses needs and nuances intimately, providing a customised approach to telephone answering. We commit to bringing you a seamless communication experience with our answering service, especially when coordinating appointments, managing enquiries, and building relationships with your practice’s clients and patients, fully enhancing the patient experience.

Patient-Focused Support and Excellent Service

We don’t just answer calls; we are an extension of your team, providing a dedicated telephone answering and switchboard service that includes our call-back options to really enhance the customer service experience. Our experienced and knowledgeable team can take patient update calls, enquiry calls, bookings, amendments and anything in between (including dental emergencies), so you don’t need to worry about this aspect of your business and can instead focus on providing excellent dental care. You only get one chance to make a first impression with every patient, so we provide top-quality phone answering that represents your professionalism and industry-standard dedication to excellence irrespective of the volume of calls.

Virtual Clinic Receptionist, Message Taking, Clinic Diary Management, Appointment Scheduling: Never Miss a Patient

Our ability to turn enquiries into patients who seek your treatments is our speciality and is an art we have mastered with the help of our dedicated call handlers. We offer an intimate level of service that cares for your calls beyond normal picking up the phone, and ensures that all your patients feel valued. We speak to potential patients, answering FAQs, highlighting your experience, and assuring them of your service, costs, and treatment options. Providing better customer experiences increases the chances of prospects becoming clients, and we streamline this service for you by treating every call with the utmost care.

How our professional service for Dental Practices Works

1. Consultation and Alignment:  We begin by consulting with your clinic to understand their unique needs and values, and how our telephone answering service can best meet their communication requirements, including our booking service. Our relationship begins with this consultation.
2. Customised Approach: Our team of trained professionals are proud to offer a flexible and customised approach which is tailored to your clinic’s needs. We customise call scripts, protocols, and responses for your clinic, aligning with your company brand, patient processes, and the needs of new patients. The inherent flexibility of our phone systems means that our operation can be tweaked to the needs of your dental office 
3. Professional Communication:  We take calls professionally and reinforce our commitment to excellent customer service, patient care, and clear communication with every caller. Our dedicated dental answering service ensures that your practice is always accessible to patients at the moment they call, even during your peak hours
4. Collaborative Growth:  We help you manage patient enquiries by assisting in coordinating them, scheduling appointments, and relaying urgent messages through our virtual receptionist service. We engage with your team, providing guidance and insights to improve patient treatment and relationships, allowing you to keep track of our collective progress, giving you time to focus on your own great service

Elevate Communication and Call Handling in your Dental Practice with Onwards Answering: Never Miss A Call

Your clinic’s success hinges on effective communication and patient care. Our “Call Answering Service for Dental Practices” service bridges the gap between enquiries and patient relationships, ensuring that every call contributes to your growth and providing excellent customer service to both existing clients and prospects, and that every caller has someone to speak to. With our support, you can focus on delivering your own exceptional dedicated dental services while we manage your calls with professionalism and precision with our cost-effective dental phone answering service. Please contact us to discuss starting your free trial today!