UK-based Call Answering and Virtual Assistants Service for SMEs.

Real people, no bots

Our professional call handling and virtual assistant services ensure that each call is answered promptly. Never Miss Another Call – from £72 per month

Start Your Free Trial

5 Stars On Google

View Our Costs

Calls Answered

Free 2 Week Trial – Then Prices From £72 Per Month

How Our Call Handling Works

Our dedicated team of trained call handlers proactively manages your incoming calls, ensuring that no call goes unanswered or is left to voicemail. We prioritise responsiveness and understand the value of capturing every lead.

We work closely with you to understand your business, its values, and your specific call-handling requirements. This allows us to provide a personalised approach, aligning our services with your brand image and ensuring a seamless experience for your callers.

Want more information?

Try us free for 2 weeks, no risk

Meet our call handlers

Real people handling real conversations

Onwards Answering FAQs

All our receptionists are based in Scotland, so you can give callers a localised call experience every time.

No. Our entire telephone answering team works from their own homes. This ensures that the network is not vulnerable to service disruptions or natural calamities. And, because our virtual receptionists in the United Kingdom work on a spread shift basis, your callers will always receive a courteous response.

There are a variety of Telephone Answering offerings, each with distinct offerings, just as your business is unique. Consider your goals, present sales flow, and outreach process. Onwards Answering provides a variety of customised solutions, including live chat, lead qualification, and appointment scheduling. You can change the number of minutes you need each month and add new services at no additional charge.

If you’re having problems answering calls, following up on inquiries, or communicating with leads and clients in general, an answering service can be a lifeline for your company.

A telephone answering service is a specialised B2B service provider that answers calls on your behalf. As if they were at your office, a staff of virtual receptionists answers phone calls and live chat messages.

A telephone answering service functions as a virtual customer service staff. You have the option of routing overflow, after-hours, or all calls to your virtual receptionists. We collaborate with you to develop bespoke scripts for common call types. Calls, mails, and live chat conversations can be viewed and responded to by you and your staff.

Can’t find the answer to your question? Call us now: 0141 286 4220