Call Answering Service for Lawyers

Lawyers Call Answering Service – Why it Works.

Here at Onwards Answering, we know that it may be hard for someone in the legal industry to provide their services whilst managing appointments and bookings, never mind answering phone calls. Onwards Answering has experience working with a diverse range of legal firms, from sole practitioners maintaining their own practice to bigger institutions with several locations/practitioners. All of our clients in the legal sector have found our phone answering service to be highly useful. Our call handling service for lawyers and law firms can help your business by assisting with everything from answering calls and routing them to the correct members of your team, managing your diary, to payment processing, and message taking. 

All of our clients may benefit from our diary management services, which include a team of friendly UK based receptionists to schedule, cancel, and rearrange your client appointments. We will also follow up with existing clients and arrange additional appointments. 

We can assist you in ensuring that every incoming call is answered, enhancing your client’s experience and your legal practice’s reputation. We will get to know you, your team, and your brand so that we can seamlessly represent your popular legal firm to your clients and prospects. Hiring an answering service can make a tangible difference both small firms and large law practices by giving you a service that provides a full time receptionist team. Onwards Answering’s service for legal professionals ensures that you will never miss a client again.

Why Choose Our Answering Service for Lawyers?

Industry Expertise in Legal Answering Services

Having operated for several years with various clients, including law firms of all sizes, we understand your challenges intimately and have developed a customised approach to our legal answering service. We commit to bringing your law firm a seamless communication experience with our virtual receptionist service, whether you’re looking for our friendly customer service team to book appointments, manage enquiries, and build relationships with your new and existing clients or simply to utilise their exceptional customer service skills to screen calls or transfer calls where required.

Project-Focused Support

We don’t just answer your calls; we become part of your business, providing a dedicated telephone answering service that includes call-back options. Our answering service for law firms can help manage your call volume by supporting with client update calls, enquiry calls, bookings, and anything in between, ensuring excellent service throughout. You only get one chance to make a first impression with your callers, so we provide top-quality phone answering that represents your own professionalism and dedication to excellence, ultimately helping lawyers and legal firms enhance their reputation

Receptionist Services, Diary Management, Enquiry Conversions and Appointment Booking

You may want to use Onwards Answering just to take a message. You may want to use Onwards Answering just to take a message or to transfer your callers through to you at certain times. However, as well as basic call management, our team of receptionists, already well experienced in the the nuances of criminal law, family law, corporate law and everything in between, can be used to schedule appointments and manage your diary. This is a phone answering service for the legal sector with an acute focus on the level of service provided, with your incoming calls answered at a fraction of the cost of an in-house receptionist

Elevate Communication in Legal Care with Onwards Answering: Never Miss A Call

The success of your legal practice hinges on effective communication and client care. Our “Call Answering Service for lawyers” service bridges the gap between enquiries and conversions, ensuring that every call contributes to your growth while providing excellent customer service. With our support, you can focus on delivering exceptional legal services while we manage your calls with professionalism and precision. Get in contact today to start your free trial and see how our service works in practice!